Refundable Rates 

Reservations booked under a refundable rate may be cancelled or modified free of charge if notice is received: 

• More than 7 days prior to arrival 

Cancellations or modifications made within 7 days of arrival, as well as no-shows, will result in the full cost of the stay being charged. 

Your credit card will be pre-authorized for the full stay plus incidentals upon arrival. 

Non-Refundable Rates 

Reservations booked under a non-refundable rate require full payment at the time of booking. 

• No refunds will be issued for cancellations or modifications at any time 

• Your credit card will be pre-authorized for incidentals only upon arrival 

Incidentals 

At check-in, a refundable incidental hold of $100 per night, up to $500, will be placed on your credit card. 

This hold covers incidental charges and will be released at checkout, subject to inspection and any outstanding balances. 

Group & WTO Rates 

Reservations booked under Group or WTO rates are subject to the same incidental policy: 

• A $100 per night incidental hold, to a maximum of $500, will be placed on the credit card at check-in 

• The hold will be released at checkout, subject to any charges incurred 

• Groups have until 30 days before their booking for a full refund 

• Groups cancelling between 14-29 days of booking will receive a 50% refund 

• No refunds will be issued for cancellations or modifications done within 14 days of your booking 

Pet Policy 

Fernie Slopeside Lodge is pet-friendly, with pets permitted in designated rooms only. 

Please advise your booking agent at the time of reservation, or contact the hotel in advance, if you will be travelling with a pet. 

• Pet Fee: CAD $35 per accommodation, per stay (Standard Rooms only) 

• Maximum: 2 pets per room 

• Exclusions: The Alpine Suite is not pet-friendly 

• Service Animals: Service animals are exempt from pet fees 

Pet Housekeeping & Behaviour Expectations 

To ensure a comfortable stay for all guests, pet owners are required to observe the following: 

• Pets must be supervised at all times and may not be left unattended in guest rooms 

• Pets must be leashed or securely contained when outside of guest rooms 

• Guests are responsible for cleaning up after their pets 

• Excessive noise, damage, or disruption caused by pets may result in additional cleaning or repair charges 

Fernie Slopeside Lodge reserves the right to restrict or remove pets that pose a safety concern or cause ongoing disruption to other guests.